When the event was initially reported to cardiac science, the reporter stated that during a rescue the aed advised a shock and then shut down.The customer was asked to provide more details about the event and the information provided included the following: we were dispatched for an unconscious male with unknown breathing status.Upon arrival we found the rather large patient lying on the floor next to his bed with agonal breathing.His wife stated she thought he was sleeping; unknown how long until she called 911.We checked for a pulse but could not find one.We used a stethoscope to listen to the chest but could not hear a heartbeat.We started cpr.The patient had a stoma but did not have his breathing tube in it, which made it difficult to get a good seal with a bvm which was hooked up to oxygen.We opened the aed and it told us to attach the pads to the patient's chest.Then it said: "do not touch the patient, analyzing." we stopped cpr for the analysis.After a few seconds the aed shut off and the screen showed "replace battery".We closed and reopened the lid a couple of times then the aed stated to "check electrodes" then "analyzing patient".And then" no shock advised, start cpr," which we did.Not at any point did it tell us to shock the patient.We continued cpr for two minutes and then the aed prompted "analyzing patient" again the aed stated no shock advised, and to start cpr, which we did for another two minutes.At this time the transporting ambulance arrived and their paramedic told us to remove our pads and he applied the pads from his heart monitor.He analyzed the rhythm and checked for a pulse.He also found the patient's breathing tube and inserted it in the patient's stoma.We continued to give breathes through the bvm while we loaded the patient onto a backboard to move him to the stretcher.The patient was loaded into the ambulance and the ambulance crew administered patient care to the hospital.Patient outcome is unknown.
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