The customer stated that the patient was in code and they need help with the patient strip, as they were performing chest compressions.A philips response center engineer (rce) made multiple attempts to obtain further information, however, the customer did not respond.It is unknown if there was a product malfunction, as no further information has been received.A philips response center engineer (rce) made multiple attempts to obtain further information, however, the customer did not respond.The device remains at the customer site.There have been no subsequent calls logged for this device/issue.
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