Device available for evaluation: yes.Device returned to manufacturer on: 3/15/2019.Device evaluation: the product was returned to the manufacturing site for evaluation.The 1mtec30 cartridge was received with a tip deformed, broken; no other physical damage is observed on the cartridge.A small amount of viscoelastics is observed at the cartridge, no extra plastic piece was identified.No lens was returned.Tip deformed was verified.However, the reported device problem code of cartridge damaged, stuck in cartridge was not verified.Manufacturing records review: the manufacturing records for the cartridge were reviewed.The product was manufactured and released according to specification.A search on complaints revealed that one other complaint was received for this production order number.No product deficiency was identified.Labeling review: the directions for use (dfu) was reviewed.The dfu adequately provides instructions and precautions along with warnings for the proper use and handling of the device.As a result of the investigation there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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