Model Number 1002717 |
Device Problems
Charging Problem (2892); Material Deformation (2976)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/19/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Per tandem user guide: if you are unsure about potential damage, discontinue use of the system and contact your local tandem diabetes care representative.No product was returned for evaluation.Should new relevant information become available, a supplemental report will be submitted.
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Event Description
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It was reported that the wall adapter became damaged and the customer experienced difficulty charging the pump with the wall adapter.The pump was able to charge successfully with alternate wall adapter.There was no reported impact to the customer's blood glucose level.
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Manufacturer Narrative
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The initial medwatch report was submitted in error.The device (power adapter) is not marketed in the united states by the manufacturer and is not same/similar to a device marketed in the united states by the manufacturer.
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Search Alerts/Recalls
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