Section d10, h3, h4: additional information.Manufacturer's investigation conclusions: the reported event of the console going black, blank flow, and a s3 alarm was confirmed.The centrimag console (serial #: (b)(6) was returned for analysis and was evaluated.The console¿s log file was downloaded for review.A review of the downloaded log file showed that on 18apr19 at 22:12, an ifd-shutdown (display dark) occurred, triggering ¿system alert: s3¿ and ¿set pump speed not reached¿ alert.The speed dropped from 3900 rpm (flow of 5 lpm) to a speed of 3200 rpm, with 0 lpm of flow displayed.A further investigation on the returned devices was performed by the r&d department.It was found that there were no faults found with the returned console and it operated as intended.As a result, the reported event could not be correlated to a console related issue.The console was forwarded to the edc.The console was evaluated and tested under work order #67397.The console powered on as intended and no anomalies were found during a functional inspection of the unit.The console¿s battery was replaced, and battery maintenance was started and was completed successfully.A functional test was performed with the returned flow probe (serial #: (b)(6).A safety test was performed.Tests were performed per procedure.The unit was cleaned, and all old labels were removed.The unit was returned to the customer.Reports of similar events have been documented and corrective action had been initiated to investigate the issue further.The investigation has determined that the issue is not related to a 2nd generation primary console related issue.Reports of similar events will continue to be tracked and monitored.No further information was provided.The manufacturer is closing the file on this event.
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