Philips investigated this complaint.The analysis of the log files confirmed that the system was in good working order.During the investigation of the complaint, philips has got confirmation from the hospital that the dose received by the patient was due to the complexity of the case, and the outcome of the patient was due to the critical condition.Based on the information gathered, this complaint does not represent a reportable event as per applicable regulations.No further actions will be taken by philips.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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