Resubmission of initial report as per fda on 4/3/2019.The issue was investigated in detail.It was found that the described issue was caused by two failures occurring at the same time.The analysis of the log files showed that the system displayed an error - dead man switch being stuck.During the startup phase the switch is checked by the system automatically.In case the dead man switch is activated, the handle bar is blocked to prevent any system movement.However, this error was acknowledged by the user.Additionally, according to the provided images the force sensor was not properly adjusted on the concerned system as the headless screw did not touch the gauge.The correct adjustment of these specific screws is described in the service instructions (see xpr8-270.841.01.09.02 pages 195-196).The investigation of the returned handle bar did not show any malfunction; it was not possible to reproduce the error.In case of an error event system movement can be stopped by operator at any moment by pulling the handle bar.According to information from siemens local service organization, the problem was resolved by replacing the handle bar and correct adjustment of the force sensor.In the meantime an improved revision of the handle bar is available as a spare part with increased reset force of the springs on the dead man switch.
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