This event is recorded with zimmer biomet under (b)(4).Udi: (b)(4).On march 26, 2019, it was reported that the motor was not running smooth and did not have enough power.The customer returned an electric dermatome device, serial number 207110, for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Zimmer biomet australia/zimmer biomet taiwan has not previously repaired/evaluated electric dermatome serial number 207110.Product review of the electric dermatome by zimmer biomet taiwan on april 17, 2019 revealed that the device operated within motor speed specifications but was outside calibration and side to side specifications.Repair of the electric dermatome was performed by zimmer biomet taiwan on april 22, 2019 which included replacement of the motor, handpiece switch, bearing pack, o-ring, seal, reciprocating arm and external e-ring.Electric dermatome, serial number (b)(6), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was non-verifiable since during the product review by zimmer biomet taiwan it was noted that the device operated within motor speed specifications.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review by zimmer biomet taiwan it was noted that the device operated within motor speed specifications.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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