Model Number RUBELLA IGG |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The investigation is currently ongoing.No devices were returned.This device is not labeled for single use and is not reprocessed or reused.
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Event Description
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This report summarizes 1 malfunction event.Erroneous non-reproducible results were generated by a cobas 8000 e 602 module and a cobas 8000 e 801 module.The event involved a total of 1 patient with the following: erroneous results for the elecsys rubella igg immunoassay the patient's age was (b)(6).There was one female.
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Manufacturer Narrative
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The customer provided the sample for investigation.The customer's results could be reproduced and the complaint could be confirmed.The investigation is ongoing.
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Manufacturer Narrative
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The investigation could not identify a product problem.The cause of the event could not be determined.There were no additional follow up actions for this event.
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Search Alerts/Recalls
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