The customer reported that the device did not deliver the first of three shocks during attempt to resuscitate a patient in cardiac arrest while transporting the patient to the hospital.The device did not deliver a shock on the first attempt.The device delivered shocks on two subsequent attempts.The customer reported that the patient died after arrival at the hospital.The device was sent to the philips bench for evaluation.The device passed all operations, systems and performance assurance tests.The device was returned to the customer.No case events files or ecg strips were provided to the customer for evaluation.Philips requested but did not receive additional information.Philips was not able to confirm the reported problem.Because the problem could not be recreated, the cause cannot be determined.The device remains in service at the customer site.The available information from this report does not support a systemic, design, or labeling problem.No further investigation or action is warranted.
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