Model Number EMERALDC30 |
Device Problem
Material Deformation (2976)
|
Patient Problem
No Patient Involvement (2645)
|
Event Date 04/01/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
If implanted; give date: n/a (not applicable).The cartridge is not an implantable device.If explanted; give date: n/a (not applicable).The cartridge is not an implantable device; therefore, not explanted.(b)(6).All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|
|
Event Description
|
It was reported that model emeraldc30 cartridge tip seems to be wider than normal.There was no patient involvement.No additional information provided.
|
|
Manufacturer Narrative
|
Additional information indicated that the aperture, or the internal space of the cartridge, is not of adequate size and not open enough, that it is thicker on this cartridge; therefore, it is creating a pressure on the lens to pass or exit through the cartridge.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|
|
Manufacturer Narrative
|
Device available for evaluation? yes; returned to manufacturer on: 10/24/2019.Device returned to manufacturer? yes.Device evaluation: the sample received was not in its original package.Visual inspection using magnification was performed to the returned sample and residue of lubricant material was observed on the cartridge.One of the cartridge wings was observed broken.The cartridge tip was observed slightly deformed and is consistent when the lens passes through the cartridge.No other defect was observed to the cartridge and cartridge tip.The condition in which the sample was returned is consistent with a cartridge that was handled and prepared for surgical process.The complaint issue reported could not be verified.However, tip deformed and wing broken were identified on sample returned.Manufacturing record review: the manufacturing process record was evaluated, and the devices were manufactured within specifications.There is no associated deviation or non-conformity report found in the manufacturing record review (mrr).The units were released according to specification with the product intended use as required.A search revealed eight additional investigations requests for this production order number; however, no product deficiency was identified in the investigations.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
|
|
Manufacturer Narrative
|
This correction mdr is being submitted to address inaccurate information in section f on the xml version of the previous submission caused by a software glitch in the transmission process.The internal non-conformance numbers for this software issue are (b)(4) and capa-010215.
|
|
Search Alerts/Recalls
|