If additional information should become available, a supplemental medwatch will be submitted accordingly.(b)(4).Investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.This complaint cannot be confirmed.No nonconformances were identified for this part - lot number combination per (b)(4) executed on 4/25/2019.No further information regarding the technique or instruments used has been provided to determine a root cause for this failure.If any additional information is obtained, this complaint will be re-opened to capture that information.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
|
This is report 1 of 2 for the same event.It was reported by the sales rep via phone that during a meniscal repair procedure two of the sales rep's truespan peek 12 degree did not deploy the backstops.The sales rep stated that the issues with the devices occurred for the first implants.The case was completed with two other like-devices with no patient harm, but a two minute delay to switch devices.The sales rep was not present and could not provide any additional information.The devices were discarded by the customer.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
|