Catalog Number 12102137001 |
Device Problem
Crack (1135)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 04/16/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
This event occurred in (b)(6).
|
|
Event Description
|
The initial reporter complained of an issue with assay tip/cups from a particular batch number used with a cobas 6000 e 601 module with serial number (b)(4).There are cracks in the cups and the customer noticed a leak.When the customer switched to a different batch number there were no issues.A crack in the assay cup resulting in a leak could impact patient results.There was no allegation that questionable or erroneous results were generated at the customer site due to the leaking assay cup.There was no allegation that an adverse event occurred.The assay cups were requested for investigation.
|
|
Manufacturer Narrative
|
The customer stated that questionable results were generated due to the leaking assay cups, however, those results could not be provided as they have been deleted at the customer site.
|
|
Manufacturer Narrative
|
The investigation determined the specification for the assay cups were not met; holes were confirmed in the affected assay cups.The customer is advised to use a different lot of assay cups.
|
|
Manufacturer Narrative
|
The affected assay cups with lot 19817113 were not distributed in the united states.
|
|
Search Alerts/Recalls
|