Product complaint : (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary : the complaint device is not being returned, it was discarded by the customer, therefore, unavailable for a physical evaluation.This complaint cannot be confirmed.No non-conformances were identified for this part number, lot number combination per qlik query executed on (b)(6) 2019.No further information regarding the technique or instruments used has been provided to determine a root cause for this failure.If any additional information is obtained, this complaint will be re-opened to capture that information.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi:(b)(4).
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It was reported by the sales rep via email that during a meniscal repair with acl reconstruction procedure the truespan peek 12 degree misfired.The sales rep stated that the trigger was very hard to pull and when it finally did, it sounded like something broke.The device was removed from the joint and both implants were still attached to the needle.The 30mm speedtrap graft prep system, white, was contaminated in the exchange from the circulating nurse to the scrub tech.The sales rep stated that they claim the packaging makes it difficult to make the exchange.The case was completed with two other truespan peek 12 degree of the same lot and another speedtrap product.There was no patient harm reported.The devices are not being returned.Additional device provided by the sales rep reported a surgical delay of 1 to 2 minutes.
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