Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device is not being returned, it was discarded by the customer, therefore unavailable for a physical evaluation.This complaint cannot be confirmed.No nonconformances were identified for this part-lot number combination per qlik query executed 05/14/2019.No further information regarding the technique or instruments used has been provided to determine a root cause for this failure.If any additional information is obtained, this complaint will be re-opened to capture that information.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).
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It was reported by the sales rep via phone that during a labrum repair procedure, the patient's bone hole was prepared and drilled and while malleting the anchor into the bone, the lupine loop rapide anchor with orthocord slipped out of the patient's bone while removing the drill guide.The sales rep stated that the loop on the anchor was exposed and therefore it was unusable.The anchor was removed from the patient by pulling on the sutures with no debris left behind.The case was completed with another anchor in a new bone hole.There was a two minute surgical delay to remove the anchor.The anchor was discarded by the customer.
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