The 2.8 mm guide wire with flutes 450 mm was received with the distal tip of the guide wire bent.This is consistent with the reported complaint condition, thus confirming the complaint.The guide wire was still within the packaging and was received bent.Conclusive evidence of the guide wire bending has been reached therefore a dimensional analysis will not be performed.There is no indication that a design or manufacturing issue contributed to the complaint.While no definitive root cause could be determined it is possible that the device encountered unintended forces during packaging transit.No new malfunctions were observed during the course of this investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device history: part number: 2.207.001.Lot number: h793553.Part mfg date: 20-dec-2018.Part exp.Date: n/a.Manufacturing location: (b)(4).A review of the device history record revealed no complaint related anomalies.The device history record shows this lot of 2.8 mm guide wire with flutes 450 mm was processed through the normal manufacturing and inspection operations with no non-conformance noted.This lot met all dimensional and visual criteria at the time of manufacture with no issues documented during the manufacture that would contribute to this complaint condition.The review of the raw material device history record revealed this lot met all specifications with no non-conformance noted.This raw material lot met all dimensional and visual criteria at the time of manufacture with no issues documented during the manufacture that would contribute to this complaint condition.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
|