Siemens tech ops has completed the investigation.The failed battery causing the battery holder to melt was the source of the burning smell, but is not a fire risk.This failure could have occurred due to the use of incorrect, expired or rechargeable batteries.It is specified that the status shall be used with common 1.5v aa batteries.Batteries outside of the specified type can be susceptible to thermal runaway, causing the battery to generate excess heat eventually resulting in the melting of the surrounding plastic.The customer stated that they are fully functional, and the unit is back in service.
|