Catalog Number 14679-02 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/17/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for evaluation.It has not yet been received.A follow-up report will be submitted with all additional relevant information.
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Event Description
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It was reported that, prior to opening the sterile, inner packaging of a starclose se device, it was noticed that a corner of the inner package was opened/damaged.There was no visible damage to the carton or the outer package of the device.The starclose se device was not used and there was no patient involvement.No additional information was provided.
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Manufacturer Narrative
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Internal file number - (b)(4).Evaluation summary: analysis was performed on the returned device.The reported opened tray and damage was confirmed based on the returned device condition.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no other incidents from this lot.The reported opened tray and damage appears to be related to procedure circumstance due to inadvertent handling prior to placing on the sterile table.Based on the information reviewed, there is no indication of a product quality issue with respect to manufacture, design or labeling of the device.
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Search Alerts/Recalls
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