Investigation: x-initiated manufacturer's investigation.X-no sample returned.X-review dhr.Analysis and findings: a review of the two-year history of the transwarmer inf,box of 6, product: 20421 shows similar complaints on file.There was no product returned for evaluation for over 60 days.Root cause can not be reliably determined at this time.A review of the incoming inspection records for the transwarmer, lot#: ij865, shows the products were to specification upon receipt.This lot is already depleted from the inventory.Please find attached the inspection report with the investigation, also refer to dhr review provided by the vendor.Should there be any product returned at a later time, the complaint will be reopened and updated accordingly.Coopersurgical will continue to monitor this complaint condition for any trends.Correction and/or corrective action: none.Reason: corrective action is not applicable as the affected sample was not returned for investigative analysis.No changes to the process or procedure needed at this time.Coopersurgical will continue to monitor this complaint condition for any trends.Was the complaint confirmed? no.(b)(4).
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