Manufacturing site evaluation: we received non-contaminated sponge forceps.The forceps are in mint condition in the original packaging.Investigation: the products were reviewed visually and microscopically.After viewing the products, the issue has been discussed with the responsible supplier quality manager.Due to the burrs found at the serrations of the working ends, the products are not according to the specifications.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and found to be according to our specifications valid at the time of production.No similar incidents have been filed with products from this batch.Conclusion and root cause: based on the information available as well as a result of our investigation, the root cause of the failure is most likely related to a manufacturing error.Corrective action: the responsible quality coordinator of the production plant will be informed to evaluate the possibilities of corrective actions.
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