It was reported from (b)(6) that during service and evaluation, it was determined that the handpiece device had insufficient/low power and excessive noise.It was further determined that the device failed pretest for initial rotational speed and noise verification.It was noted in the service order that the device had an unspecified malfunction.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown but was noted to have occurred in 2019.All available information has been disclosed.If additional information should become available, a supplemental medwatch will be submitted accordingly.
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