(b)(4).No product at hand.Batch history review: the product does not require batch management; a review of the device quality and manufacturing history records is not possible.Conclusion and root cause: no product available and therefore it is hardly possible to determine an exact conclusion and root cause.We assume that the cause of the failure is not product related.Three is the possible that the root cause of the problem is most probably usage related.Rationale: according to the quality standard a material defect and production error can be excluded.Without the product we cannot determine the exact cause.There is the possible for a usage error due to improper handling.Due to the statement of the customer, "missing shielding of the pincers caused the burn of the tissue", here is the possibility that the tissue was burnt with the surfaces which are free of coatings.If further investigation are required, the product should be provided for examination.No capa necessary.
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It was reported the tissue burned intraoperatively.The reporter indicated that during surgery for pathology oncology of the rectum, the surgeon was using the monopolar forceps to dissect and coagulate.Per the reporter, "missing shielding of the pincers caused the burn of the tissue." consequences: medical surgery.Additional information has been requested, however, not yet received.
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