Upon completion of an audit of the dj orthopedics (b)(4), fda issued a finding on 13 december 2018 that "procedures for receiving, reviewing, and evaluating complaints by a formally designated unit have not been adequately established." this report is being submitted as part of djo's efforts to address this finding.Device evaluated by mfr: one intelect transport combo (part number 2738, serial number (b)(4)) and one 5cm applicator (part number 27383, serial number (b)(4)) were returned for evaluation.Unit and applicator passed functional testing.Lead wires tested within tolerance.No fault was found with the returned unit and applicator.No electrodes were sent in for evaluation.The device history record (dhr) was reviewed for the reported product.There was no information in the dhr that would indicate a problem that contributed to the reported complaint.Complaint data for similar products and issues going back 9 months has been reviewed.The trend indicates that reported customer complaints are within control.
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