Upon completion of an audit of the dj orthopedics (b)(4), fda issued a finding on 13 december 2018 that "procedures for receiving, reviewing, and evaluating complaints by a formally designated unit have not been adequately established." this report is being submitted as part of djo's efforts to address this finding.Reporter information: unknown.Device evaluated by mfr: one intelect transport 2ch stim us std (part number 2783, serial number (b)(4)) was returned for evaluation.Unit passed functional testing.However, the channel 1 leadwire tested high in impedance and may have contributed to the incident.Ch2 leadwire tested within tolerance.The electrodes where not tested due to unknown specifications and the electrodes need a clip to be used.The device history record (dhr) was reviewed for the reported product with lot number 120911.There was no information in the dhr that would indicate a problem that contributed to the reported complaint.Complaint data for similar products and issues going back 9 months has been reviewed.The trend indicates that reported customer complaints are within control.
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