Model Number N/A |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/24/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that sales rep noticed the implant was protruding through sterile packaging.No patient involvement.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional and corrected information.Udi# (b)(4).The complaint sample was evaluated and the reported event was confirmed.The outer box of the returned packaging was damaged and the device had pictured through the sterile packaging.The device history records were reviewed and no discrepancies were identified.Based on evaluation of the information provided, the root cause of the reported issue is attributed to transit damage.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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