Model Number 70-1071-SRG0014 |
Device Problem
Defective Device (2588)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device was received and the evaluation is anticipated.Once the investigation is completed, a supplemental report will be submitted.The was no patient involvement.There was no information available for the device's lot #.Therefore, no other device information is available.There was no information available for the device's lot #.Therefore, the device manufacture date is not available.
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Event Description
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It was reported that an inclusive drill extender does not hold drills firmly.The doctor reported that drills spin in the drill extender, and do not engage with the extender.The drill extender had been working fine until (b)(6) 2019.It was reported that there was no patient contact.The customer received the inclusive drill extender as part of a hahn tapered implant guided surgical kit.
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Manufacturer Narrative
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The device was returned, but did not transfer to the investigator.However, the device investigation has been completed and the results are as follows: device history results: unable to review the dhr or receiving router since the lot information was not provided (customer provided an invalid surgical kit lot number, hence the receiving lot number for drill extender cannot be found).Stock product results: unable to review the stock product since the lot information was not provided.Returned sample(s)/device results: customer returned the device for investigation.It was confirmed the device was lost during the transition due to the pandemic situation.Investigation results: since no device was available for investigation, there was no evidence found to indicate that the reported issue was caused by the device itself.Root cause: the root cause cannot be explicitly determined.The returned device was not inspected and measured against the specification.Conclusion summary: the complaint is unable to be evaluated.
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Search Alerts/Recalls
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