It appears as though the packaging was faulty.In the attached images you can see that the final, blue sterile packing is attached to the second layer of packaging.Upon opening the second layer, the blue layer came off along with it.You can also see that blue layer spread is out past the second layer and into the first.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Product complaint # (b)(4).No device was received.Root cause undetermined.Depuy synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation may be re-opened as necessary.Device history lot : roduct code 121722056, work order 9146556 was manufactured on 28-apr-2019.10 parts were manufactured per specification and all raw materials met specification.There were no ncs/deviations associated with this lot.No parts were scrapped.Device history batch : null.Device history review : null.If information is obtained that was not available for the initial medwatch, a follow-up medwatch, a follow-up medwatch will be filed as appropriate.
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