The lot complaint history was reviewed; this is the second complaint for the finish goods lot and second for this issue for this lot.The device history record shows the product was released per specifications.The sample was visually inspected and no obvious defects were found.No crack was observed on the cassette, the aiv, the drip chamber and the connectors.The infusion cannula line and the yellow stopcock were not returned.A full cassette leakage test was performed using an external pressure source and no leakage was detected.The cassette was then evaluated on a calibrated constellation console and could prime and pass intraocular pressure (iop) calibration successfully.No leakage or anomalies were observed during functional testing.The root cause of the customer's complaint could not be established; the returned sample functioned per specifications.After investigation of this complaint, it has been determined that this sample functioned per specifications; therefore, no corrective action is required at this time.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate the manufacturer internal reference number is: (b)(4).
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