Date of event: (b)(6) 2018.Date of report: 10july2019.The manufacturer's field service engineer confirmed the reported issue.After numerous attempts to obtain information on the repair of this device this complaint is being closed.If further information is obtained, this complaint will be reopened.This mdr has been reassessed as reportable after a request from the fda on march 1, 2019 to review complaints from 29 nov 2017 to 29 nov 2018.As this has been reassessed, it will appear to be a late mdr.
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