Investigation/evaluation: a review of the complaint history, device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control, and specifications of the device were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, the customer supplied a photo demonstrating the failure.From the photo, the separation was confirmed, and the flare seemed intact with no damage.At this time, though, there is no evidence to suggest that the device was manufactured out of specification.Additionally, a document based investigation evaluation was performed.The proper procedures are in place to identify and prevent this failure mode prior to device distribution.The risk specifications covering mac-loc drainage catheters include both hub separation and leakage as a potential failure mode.The identified risk controls include manufacturing quality control checks and process validation.The technical files covering mac-loc drainage catheters indicate that the risks associated with these devices are acceptable when weighed against the benefits.Cook also completed a review of the device history record for the complaint device lot and all relevant subassemblies and raw materials.No non-conformances relevant to the reported failure mode were found, thus suggesting no nonconforming product from this lot exists in house.It should be noted a database search of complaints reported on the lot was conducted and found two additional complaints from the field from the same facility.Based on the information provided, no product returned and the results of the investigation, a definitive root cause could not be determined.Appropriate measures have been taken to address this failure mode.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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