Model Number 9735665 |
Device Problems
Imprecision (1307); Audible Prompt/Feedback Problem (4020)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/18/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Other relevant device(s) are: product id: 9735736, serial/lot #: unknown.A medtronic representative went to the site to test the equipment.The navigation system passed the system checkout and was found to be fully functional.No parts were replaced on the system.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation device being used for a functional endoscopic sinus surgery (fess).It was reported that there was an alleged inaccuracy during the case.It was also reported that the site was doing a trace registration and the minimum trace bar was filled but the software did not beep to indicate the minimum trace was complete.The medtronic representative had the surgeon remove the instrument from the field, bring it back and trace more and the system finally beeped to show minimum trace completed.The site was able to successfully pass a trace registration, but when verifying accuracy the probe was 5-7mm anterior of the patient¿s skin when touching the nose.The site re-registered and when verifying accuracy the probe was not 5mm superior to the nose.The site switched to another medtronic navigation system but the same inaccuracy occurred.The site chose to abort navigation.There was a surgical delay of less than 1 hour due to this issue, and there was no impact on patient outcome.The medtronic representative who was present for the case mentioned that the patient exam was not optimal and the patient had a lot of deep grooved wrinkles on the face.It was later reported that the incorrect patient had been loaded, so the incorrect patient exam was in use.
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Manufacturer Narrative
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Device evaluation: an additional software analysis was completed for the minimum trace issue (not the alleged inaccuracy issue).However, the software analysis was unable to determine probable cause without further information since the on-going investigation proved to be inconclusive based on the information provided.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Correction: other relevant device(s) are: product id: 9735736 (software version: 1.2.0).Device evaluation: a software analysis was completed.It was determined that the behavior described is the intended behavior of the software.The software was functioning as designed.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received.It was reported that at the last case the issue with minimum trace did not occur.
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Search Alerts/Recalls
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