According to the reporter, they were trying to start the study, but it kept repeating prompts that the capsule could not be paired.They were unaware that there was a separate catheter that needed to be used if they were going to place the capsule without calibrating it.Technical support had the customer power off the recorder and went back thru the process, but it kept repeating.The recorder worked correctly during the previous procedure.There was no patient and user harm and a repeat procedure was necessary using the correct capsule.
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