Catalog Number 206083-01 |
Device Problems
Electrical /Electronic Property Problem (1198); Mechanical Problem (1384)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/03/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Case number: (b)(4), mps (b)(6) reported hybrid cable loose and difficulty getting fisso arm to tighten.Update: problem noticed loose cables were noticed intra-op prior to making cuts when there was a software error that came up.Case type: pka.Surgical delay: 20 minutes.Update: was the patient under anesthesia? as per mps: yes the patient was under anesthesia.Case cancelled: no.Case completed successfully: yes.Case completed manually: no, i was able to re-tighten cables as well as troubleshoot the software issue that the system was giving me.We were able to complete the case robotically.Investigation results: yes.
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Manufacturer Narrative
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Reported event: "case number: (b)(4), mps (b)(4) reported hybrid cable loose and difficulty getting fisso arm to tighten.Update: ""problem noticed- loose cables were noticed intra-op prior to making cuts when there was a software error that came up.Case type: pka.Surgical delay- 20 minutes.Update: was the patient under anesthesia? as per mps: ""yes the patient was under anesthesia."" case cancelled- no.Case completed successfully - yes.Case completed manually- no, i was able to re-tighten cables as well as troubleshoot the software issue that the system was giving me.We were able to complete the case robotically.Investigation results- yes.""" device evaluation and results: per 03744563: fse replaced part number 206083-01 double shrink hybrid cable.System was found to be within mako tolerances and specifications.Product history review: a review of device history records shows that on 04/06/10 1 device was inspected and no data device was placed on: (b)(4).A review of the data revealed that the non-conformances are not related to the failure alleged in this compliant.Complaint history review: a review of complaints in catsweb and trackwise related to p/n 206083-01 shows no additional complaints related to the failure in this investigation.Conclusions: system ready for clinical use.Corrective action/preventive action: no action is required at this time as there is no indication to suggest a product non-conformity or unanticipated hazard.
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Event Description
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Case number: (b)(4), mps (b)(4) reported hybrid cable loose and difficulty getting fisso arm to tighten.Update: "problem noticed- loose cables were noticed intra-op prior to making cuts when there was a software error that came up.Case type: pka.Surgical delay- 20 minutes.Update: was the patient under anesthesia? as per mps: "yes the patient was under anesthesia".Case cancelled- no.Case completed successfully - yes.Case completed manually- no, i was able to re-tighten cables as well as troubleshoot the software issue that the system was giving me.We were able to complete the case robotically.Investigation results- yes.".
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Search Alerts/Recalls
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