(b)(4) is the initial importer of the device which is a rollator.Consumer reportedly slid off the seat and broke her arm because the "footrest flipped backwards".Our tech support has advised that the proper use of the device would require the user to rest their feet on the footrest while in motion.The footrests cannot flip backwards in this instance.If the user was standing on the footrest to exit the device the device would flip forward and jostle the user.This is not recommended.We await return of the device for evaluation.
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