Both patient samples were sent to the manufacturer for investigation.The samples were tested and were reactive in all tested treponemal and non-treponemal assays, except the elecsys syphilis assay.During the investigation igm-specific antigens were reactive, but igg-specific antigens were not reactive.Additional testing shows the samples are from a patient with an early syphilis sero-conversion.The sample is considered false non-reactive with the elecsys syphilis assay.False negative results are possible and are documented in product labeling: "a negative test result does not completely rule out the possibility of an infection with syphilis.Serum or plasma samples from the very early (preseroconversion) phase or the late phase of a syphilis infection can occasionally yield negative findings." no product problem was found.The assay performs within specification.
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