Model Number 61000 |
Device Problems
Loose or Intermittent Connection (1371); Mechanical Problem (1384); Device Slipped (1584)
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Patient Problem
No Patient Involvement (2645)
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Event Date 07/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation: a terumo bct service technician checked out the machine at the customer site and adjusted the iv pole lock and completed the preventive maintenance on the device.The device serial number history report indicates no further related issues have been reported for this device.One year of service history was reviewed for this device with no other problems identified related to the reported condition.Correction: trima field action 28 has been initiated to notify all optia users to use precaution while transporting the device and a caution statement was included in the operator's manual.Corrective action: an internal capa has been initiated to evaluate reports of the iv pole dropping down suddenly.Implementation of the addition of a collar for the currently field installed devices will be completed to address this issue.Investigation is in process.A follow-up report will be provided.
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Event Description
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During preventive maintenance service at the customers site, the terumo bct service technician noticed the iv pole lock was loose.The iv pole slowly descends.No injury was reported for this incident and no patient was connected at the time the iv pole was sliding down, therefore no patient information is reasonably known.
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Manufacturer Narrative
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This report is being filed to provide in root cause: the root cause of this failure was the adjustment of the iv pole lock.
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Event Description
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No injury occured for this event to user or donor and no medical intervention was required.
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Search Alerts/Recalls
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