The hillrom technician found the electrical box needed to be replaced.Press the head up button on the control panel.The head raises when button is pressed.Yes no go to rap 2.9.At the electrical box, connect the (+) meter lead to jp3-2 and the (-) meter lead to jp3-5 to test the head solenoid voltage.Observe the meter reading while pressing the head up button on the pendant control.When the button is pressed, the voltage measures approximately 33v dc.The head goes up and down when the appropriate hand pendant button is pushed.Yes no.Replace the ac board in the electrical box (refer to procedure 4.17).A search of the hillrom maintenance records showed hillrom performed preventative maintenance on this bed in july 2019.It is unknown if the facility performed any other preventative maintenance on this bed.The technician replaced the electrical box to resolve the issue.Based on this information, no further action is required.
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