Catalog Number 209063 |
Device Problems
Computer Software Problem (1112); Electrical /Electronic Property Problem (1198); Power Problem (3010); Complete Loss of Power (4015)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/22/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Mics did not pass status check after having to replace previous mics mid case.Case type: pka surgical delay: 30 minutes.
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Event Description
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Mics did not pass status check after having to replace previous mics mid case.Case type: pka.Surgical delay: 30 minutes.
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Manufacturer Narrative
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Reported event: it was reported that mics did not pass status check after having to replace previous mics mid case.Product evaluation and results: "as per service maxwo-02010721 & case number (b)(4).Rma# 271018.Sn# (b)(4).Factory service technician: (b)(4): 1.Unable to repair mics as with the new cable did not fix the issue.Disposition (return to vendor).Other (rtv) reason: failed collar test.The alleged failure was confirmed".Product history review: device history records indicate (b)(4) were manufactured under lot k0671 and all 25 devices were accepted into final stock on 11/10/2015.No non-conformance were identified during inspection.Complaint history review: a review of complaints related to p/n 209063, prodex lot k0671 shows 07 additional complaint(s) related to the failure in this investigation.Complaint (b)(4).Conclusions: the alleged failure mode was confirmed.Corrective action/preventive action: a review of stryker¿s nc/capa database indicated there have been an nc and capa associated with the product and failure mode reported in this event.This is nc (b)(4) and capa 1450904.
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Search Alerts/Recalls
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