The centrimag motor was captured under mfr# 2916596-2019-03776.H4: additional information.Manufacturer's investigation conclusion: the reported event of a m6 alarm was confirmed via the log file.The centrimag 2nd generation primary console was returned for analysis and a log file was downloaded from the console for review.A review of the downloaded log file showed events spanning approximately 526 days (b)(6) 2019¿ (b)(6) 2019per time stamp).The console was running a motor at a speed of ~3800 rpm with a flow of ~3.6 lpm.On (b)(6) 2019 at 19:21, a sub fault ¿sf_lmc_motor_high_temperature¿ activated and triggered a ¿motor over temp: m6¿ alarm.The alarm was able to be muted in the same time stamp.At 19:25, the pump was disconnected, and the system was turned off at 19:26.The console was forwarded to the service depot for analysis and was evaluated and tested.The reported event of an audible noise from the motor as well as the a m6 alarm and the motor being hotter than normal was not able to be duplicated or verified.The console was tested for an extended period of time with the returned and associated motor as well as a lab test motor and flow probe.No abnormal noise or high temperatures were observed.No m6 alarm or any other alarms were present at any point.The console functioned as intended.A full functional checkout was performed, and the unit passed all tests.A successful battery maintenance was performed to the console¿s battery.The console was returned to the customer.The root cause for the reported event was not conclusively determined through this analysis.The 2nd generation centrimag system operating manual section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual section 12.1 entitled "appendix i ¿ primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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