The complaint device was returned for evaluation.Visual inspection was performed and identified that the mp5 tag was missing.Technical evaluation was performed which confirmed the reported issue of there being no power on the recorder.The technician replaced the recorder board with a refurbished one, checked for case damage, inspected the circuit board, checked that the options were set to h10 a04 c00 c01 c15 c20, set the soft to m.04.00, and tested the device on a simulator.The display test, ecg test, network lan/wlan check, nibp test, on/off power test, recorder test, temperature test, and final visual inspection all passed.Based on the reported event and the device evaluation analysis the root cause was determined to be a recorder board failure due to aged parts.No further investigation is required.This type of event will continue to be monitored.
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