Medivators clinical education specialist (ces) reported that while performing an in-service training at a facility incorrect processes were observed when reprocessing endoscopes with their advantage plus automated endoscope reprocessor (aer).Not reprocessing in accordance with the aer instructions for use (ifu) can potentially result in patient cross-contamination.Incorrect processes observed by medivators ces include incorrect manual cleaning, flushing and leak testing which are required to be done prior to high level disinfection of an endoscope in the aer.The facility has also not been replacing internal filters of their aer, as required by the ifu.The staff was observed handling clean endoscopes with contaminated gloves, potentially leading to contamination of the endoscopes used in patient procedures.The minimum required concentration of the high level disinfectant used in the aer reprocessing cycle was not being checked following the cycle which is required to ensure that high level disinfection of the endoscope is achieved.The ces informed the facility of the proper procedures and the facility confirmed that they would be implemented.There have been no reports of patient harm.This complaint will continue to be monitored in the medivators complaint handling system.
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