Date received by manufacturer: 19sep2019.Report date: 19sep2019.The manufacturer's service technician confirmed the supercap issue.The technician recommended replacement of the controller pcba to address this issue.The controller pcba repair component is no longer an available part.The device was returned unrepaired to the customer.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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