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Model Number GENERIC CONNECTION UNIT (NCCLS) |
Device Problems
Adverse Event Without Identified Device or Use Problem (2993); Device Handling Problem (3265)
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Patient Problem
Concussion (2192)
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Event Date 07/25/2019 |
Event Type
Injury
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Manufacturer Narrative
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No patient involvement.User was injured while performing routine troubleshooting.The user reported visiting the employee health centre with headache, nausea and a bump.There was no blood loss, and the clinic diagnosed the user with a concussion.The user was cleared to return to work the next day.No further information is available regarding prescribed treatment or medication.Based on the information provided by the user, it determines that the user failed to follow instructions for use (ifu) regarding touching the instrument while in use.Per power processor generic/idc and dxi connection modules ifu (instruction for use), document id (b)(4), moving parts label indicates moving parts that can pinch or crush.¿this label is found in several locations.Caution parts move automatically.While the system is in operation, do not touch or go close to any moving parts.Close protective guards and covers during operation.Failure to close covers correctly can cause injury or incorrect results.¿ the failure mode was confirmed to be use error.(b)(4).
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Event Description
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The user reported a head injury due to use error.While the user was receiving troubleshooting directions on the phone from customer technical support (cts), a different user not under the instruction of cts, was on the floor unplugging the barcode reader spinner motor.As the user tried to get up off the floor, they reported using the track to steady themselves.The force led the track to jiggle and for the door to the generic connection sampling cover to fall down on the user's head.The injured user reported visiting the employee health centre with headache, nausea and a bump.There was no blood loss, and the clinic diagnosed the user with a concussion.The user was cleared to return to work the next day.No further information is available regarding prescribed treatment or medication as a result of this event.The cts reported visiting the customer site the following day after the incident and confirmed no loose parts in the product associated with the event.
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Search Alerts/Recalls
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