Model Number ZM-530PA |
Device Problems
Incorrect Measurement (1383); Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/01/2019 |
Event Type
malfunction
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Manufacturer Narrative
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It was reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.No consequence or impact to the patient was reported.The device has been returned to nihon kohden and is awaiting evaluation.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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It was reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.No consequence or impact to the patient was reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.No consequence or impact to the patient was reported.The device has been returned to nihon kohden for evaluation.Service requested / performed: evaluation / repair: the device was returned to nihon kohden repair center for physical evaluation and functional testing.Nihon kohden repair center was able to duplicate the reported complaint during the functional testing.The inspection discovered some residue from an unknown liquid on the transmitter, indicating a possible fluid intrusion into the device.Because the transmitter is not waterproof, fluid intrusion could cause malfunction to the interior hardware, which could cause a power problem.The user should stop using the transmitter if it has been exposed to liquid or detergent, according to the service manual.Investigation summary: fluid intrusion was the root cause of the problem.As this issue has an overall risk score of medium, a capa is not required per corrective action and preventive action process, sop07-003.The following fields contain no information (ni), as attempts to obtain information were made, but not provided.
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Event Description
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It was reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.No consequence or impact to the patient was reported.
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Manufacturer Narrative
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Details of complaint: the customer reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.The customer could not provide details on what was incorrect and declined troubleshooting.No patient harm was reported.The device has been returned to nihon kohden for evaluation.Service requested / performed: evaluation / repair: residue was observed on the spo2 and ecg connectors (figure 1): figure 1.Operator's manual defines the following measured parameters: a note from the operator's manual indicates possible cause for the observed issue: the presence of residue on the connectors likely affected the impedance values, which in turn affected the accuracy of the readings.Investigation summary: the root cause of the reported inaccurate ecg readings is attributable to the device being exposed to fluid.The service history for this serial number shows this is an isolated incident.No capa is required at this time.
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Event Description
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It was reported that the transmitter displayed inaccurate ecg readings while monitoring a patient.No patient harm was reported.
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Search Alerts/Recalls
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