Catalog Number 364975 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/09/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.Device expiration date: unknown.Device manufacture date: unknown.A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported that label error occurred before use with bd vacutainer® urine collection cups.The following information was provided by the initial reporter, "we use and distribute at a high volume your product # 364975 which is a urine container with transfer device.We have just received a complaint that the label (caution) on the product would only be in english." as per their contract we should pictograph or have bilingual labels.".
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Event Description
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It was reported that label error occurred before use with bd vacutainer® urine collection cups.The following information was provided by the initial reporter, "we use and distribute at a high volume your product # 364975 which is a urine container with transfer device.We have just received a complaint that the label (caution) on the product would only be in english." as per their contract we should pictograph or have bilingual labels.".
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Manufacturer Narrative
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Investigation: bd had not received samples or photos from the customer facility for evaluation; therefore, the investigation was limited.Additionally, bd was unable to determine the specific lot number associated with this complaint.Therefore, a review of the device history record could not be conducted.
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Search Alerts/Recalls
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