Model Number N/A |
Device Problem
Tear, Rip or Hole in Device Packaging (2385)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/05/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Report source: (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event Description
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It was reported that the sterile packaging was damaged.Additional information on the reported event is unavailable.
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Manufacturer Narrative
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Complaint sample was evaluated and the reported event was confirmed.Visual evaluation of the provided pictures confirmed that the outer carton box is damaged at a corner and pierced through the representative image on the end panel label.The outer cavity is also pierced inward at a location that seems to correspond to the hole in the carton box.Device history record was reviewed and no discrepancies were found.Root cause was unable to be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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