It was reported an ultrathane dawson-mueller mac-loc locking loop multipurpose drainage catheter was selected for use in an abscess drainage procedure.As reported, "after the physician opened the device package, he found the sterilized package of the drainage tube was already opened." the physician exchanged the catheter for another of the same type to complete the procedure.As reported, the patient did not experience any adverse effects or require any additional procedures due to this occurrence.The device did not make patient contact.
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Product received on: 30sep2019.Investigation ¿ evaluation a review of the complaint history, device history record, instructions for use (ifu), quality control, and specifications of the device, as well as a visual inspection and supplier investigation, were conducted during the investigation.Visual examination of the returned complaint device showed that both the outer pouch and inner pouch were opened.The chevron seal adhesive appeared to have transferred over to the transparent film, which was confirmed by examining magnified photos taken of the seals.This observation was noted for both opened pouches.Since the device was returned opened, it cannot be confirmed that the device was manufactured out of specification.Additionally, a document based investigation evaluation was performed.Sufficient controls are in place to detect this failure mode prior to release and the risks of this device are acceptable when weighed against the benefits.A review of the device history record showed no related nonconformances.A database search revealed no other complaints for the same failure mode under relevant lot numbers at the time of this investigation.There is no evidence that nonconforming product exists in house or in the field.The device is shipped with instruction for use (ifu) which notes: how supplied: "upon removal from package, inspect the product to ensure no damage has occurred." the investigation found that the inner pouch is supplied to cook from an external supplier.Cook requested that the supplier investigate this occurrence.The supplier reviewed retain samples from the complaint lot, all of which passed peel down testing and were confirmed to have appropriate seal transfer.The lot was reviewed for nonconformances and no issues or anomalies were noted.Evaluation of the returned device failed to confirm that the device was manufactured out of specification.It is possible that the inner pouch was accidentally opened at the same time as the outer pouch, but this cannot be confirmed.Based on the information provided, the examination of returned product and the results of the investigation, it was concluded that a supplier manufacturing deficiency and supplier quality control deficiency possibly caused or contributed to this failure.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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