The facility reported incorrect parameter sets assigned to two types of endoscopes being reprocessed in their advantage plus automated endoscope repossessor (aer).There is potential that endoscopes were not properly high-level disinfected, thus there is potential for patient cross contamination.It is unknown how long the facility was using the incorrect parameter sets and how many endoscopes were potentially not adequately reprocessed.Upon identifying the incorrect parameter sets assigned for the two types of endoscopes, the facility immediately corrected them with assistance from mediators clinical education specialist (ces) over the phone.According to the advantage plus aer user manual, it is the operator's responsibility to ensure correct parameter sets are assigned to endoscopes being reprocessed in their aer.The facility has received multiple in-service trainings by mediators ces and related documentation regarding proper use of their aer including assigning correct parameter sets for endoscopes.There have been no reports of patient harm.This complaint will continue being monitored in mediators complaint handling system.
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