The associated device was returned and evaluated.A visual inspection of the returned device confirmed the stated failure mode.The tip of the driving end is twisted and damaged/ stripped.A review of complaint history for the listed part revealed no prior complaints documentation review not performed for this event, as no manufacturing, packaging or labelling defects were associated with the reported failure.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.Based on this investigation, the need for corrective action is not indicated.Should additional information be received, the complaints will be reopened.No further investigation is warranted for these complaints; however we will continue to monitor for future complaints and investigate as necessary.
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