On april 26, 2019, richard wolf medical instruments corporation (rwmic) received the following information: customer received wrong product.Box was labeled as loop electrodes (part # 8416.0305), but instead contained hook electrodes.A total of five electrodes in the box were hooks instead of loops.On august 29, 2019, rwmic received the following additional information: was the issue identified during a procedure? yes.Was there any patient involvement? no patient harm, but delayed case while correct supply was obtained from the main hospital.Did the issue cause a delay in the procedure being performed that put the patient at risk? yes.Was the scheduled procedure completed? yes, by using product from the main hospital, couriered over to the (b)(6) (about 20 minutes away).
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